Privacy Policy & Data Protection Notice

IMB Electric Teknoloji Ürünleri San. ve Tic. Ltd. Şti. (“IMB Electric”) — all references to “we/us” on this page refer to this entity.

Address: IOSB İmsan Sanayi Sitesi, E1-Blok, No 4/5, Küçükçekmece/İstanbul, Türkiye
Email: info@imbelectric.com
Phone: +90 (212) 544 59 59

• Identity & contact: name, company, role, email, phone.
• Commercial data: billing/shipping address, tax details, order history, payment status.
• Technical & log data: IP address, browser info, pages visited, cookie identifiers.
• Communication content: quote forms, email and support records.

• Processing quotes and orders — performance of a contract.
• Customer relations, technical support and complaint handling — legitimate interest.
• Legal obligations (invoice retention, export documents) — legal obligation.
• Site security and fraud prevention — legitimate interest.
• Marketing communications — only with your explicit consent.

Your data is shared only with a limited set of partners as needed: logistics (carriers), customs brokers, payment processors, audit, email infrastructure (our notify backbone) and cloud hosting providers.

Cross-border transfers are made only to jurisdictions providing adequate protection, or under standard contractual clauses compliant with KVKK/GDPR.

Commercial records (invoices, contracts, export documents) are retained for at least 10 years as required by law. Marketing data is kept until consent is withdrawn; technical logs are kept for up to 1 year.

Our site uses a limited set of cookies for session, language preference and anonymous traffic analytics only. We do not run advertising trackers. You can clear or block cookies anytime via your browser settings.

Under KVKK Art. 11 and GDPR Art. 15-22 you have the right to access, rectify, erase, restrict, port and object to processing of your personal data.

Submit your request to info@imbelectric.com . Requests are answered within 30 days at the latest.

Your data is protected by TLS encryption, access controls, regular backups and penetration testing. Absolute security cannot be guaranteed; in case of a suspected incident we notify affected individuals and the relevant authority without undue delay.

This policy may be updated to reflect legal or service changes. The current version is always published on this page.